
Troubleshooting Guide
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2. From the desktop, right click on the My Computer icon and choose
Properties from the menu that appears.
3. Select the Hardware tab.
4. Click the Device Manager button.
5. If the device is a USB/Serial/IRDA, expand the Modem group. If the
device is a PC card, expand the Network adapter group.
6. Right-click the device you are uninstalling and then select Uninstall
from the menu that appears.
7. Windows will prompt you to confirm that you wish to unintstall the
device. Go ahead and confirm.
8. Windows will now proceed to uninstall the device. You can now close
the Device Manager and System Properties windows.
9. If you have an alternate method of connecting to the Internet available,
connect now.
10. DISCONNECT THE DEVICE and then launch the Device Wizard;
under the Tools men
11. After the wizard launches, click Next to go to the second page of the
wizard. If you are currently connected to the Internet, click the Check
for Updates button to verify that you have the latest drivers for your
device.
12. Proceed through the wizard, following the instructions on the screen.
When the wizard is complete the device has been reinstalled.
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