AmbiCom WL1100B-AP Guia de Resolução de Problemas descarregar pdf (Página 136)

Cingular Communication Manager Help

126

Error 633

Either the drivers for your wireless device are not functioning properly or

some other program is locking the device. Try shutting down and

unplugging the computer for 1 minute. Restart the computer and try to

connecting again.

Note: If you are using an external wireless device to connect and that

device has a separate power cord, once the computer is shut down, unplug

the device's power for 1 minute, plug the device back in, then turn on the

device on and restart the computer before attempting to connect again.

Diagnosing More Complicated Causes

If the problem persists, follow these steps to determine the type of

condition that is occurring:

1. Close the Cingular Communication Manager software.

2. From the desktop, right click on the My Computer icon and choose

Properties from the menu that appears.

3. Select the Hardware tab.

4. Click the Device Manager button.

5. In the Modems group, locate the device that you were using when you

received the error. Right click on this device and select Properties from

the menu that appears.

6. Select the Diagnostics tab.

7. Click the Query Modem button. If the device is functioning properly,

the Diagnostics tab will now display a series of commands and

responses.

If you receive an error that states that the modem isn't responding and

another application may be using the port, another application has

most likely locked the device. See "Resolving Application Conflicts,"

below.

If you receive any other error or no responses are displayed, your

device driver is not functioning properly. Reinstalling the device driver

may fix this problem. See Reinstalling the Device

for more information.

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AmbiCom WL1100B-AP Guia de Resolução de Problemas Página 136